FAQs

  • What is Assortique?

Assortique is a premium online store offering a curated selection of fashion, accessories, and lifestyle products from around the world. We strive to bring you unique and high-quality items that cater to your style and taste.

  • How can I contact Assortique?

You can reach out to us via email at contactus@assortique.net. Our dedicated customer support team is here to assist you with any inquiries, concerns, or feedback you may have.

  • Do you offer worldwide shipping?

No, we currently only ship to the U.S., but plan to go worldwide in the future. 

  • How long does shipping take?

Shipping times may vary depending on your location and the shipping method selected at checkout. Typically, orders are processed within 1-2 business days, and delivery times range from 5-7 business days, depending on your location.

  • What are the shipping costs?

Shipping costs are calculated based on the weight of your order and your shipping destination. You can view the shipping costs at checkout before completing your purchase.

  • Can I track my order?

Yes, we provide order tracking for all shipments. Once your order has been shipped, you will receive a tracking number via email, which you can use to track your package's journey.

  • What payment methods do you accept?

We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment options. Rest assured, your payment information is safe and secure with us.

  • What is your return policy?

We want you to be completely satisfied with your purchase from Assortique. If for any reason you are not satisfied, you may return your item(s) within 30 days of delivery for a refund or exchange. Please refer to our Returns & Exchanges page for more information.

  • Do you offer gift wrapping services?

Yes, we offer gift wrapping services for select items. Simply select the gift wrapping option at checkout, and we'll ensure your purchase is beautifully wrapped and ready to be gifted.

  • How can I stay updated on new arrivals and promotions?

To stay informed about the latest arrivals, exclusive promotions, and special offers, be sure to sign up for our newsletter. You can also follow us on social media for daily updates and inspiration.